I've returned a non-gymshark item by mistakeUpdated 8 months ago
I've sent a non-gymshark item back to you, what do I do?
We don't know what's worse, someone curling in the squat rack or sending back the wrong item to us in your return? - We'll let you decide.
You can contact us with the following information and we'll look into it for you;
Your full name
Your email address
The order number associated with your return (e.g #UK1234567)
The date you returned the item
A description of the item you've returned (please include any photos of the item)
As soon as the information we need from you is sent to us, we will begin an investigation and do our absolute best to try and retrieve your item for you. We’ll of course always do our very best to help out, but unfortunately can’t make any promises!
FYI: Anything accidentally or incorrectly returned our way (that’s not a Gymshark item) will be the responsibility of the sender, not Gymshark.