Support Hub

Can I exchange my item?

Updated 2 months ago

Exchanges are currently available on the following stores:

  • Australia & New Zealand

  • Canada

  • Denmark

  • Europe

  • France

  • Finland

  • Germany & Austria

  • Netherlands

  • Sweden

  • United States

  • United Kingdom

Exchanges are currently NOT available on the following stores:

  • Norway

  • Rest of World

  • Switzerland

Exchanges must be done WITHIN 30 DAYS OF RECEIVING YOUR ORDER. Exchanges can also only be made for A DIFFERENT SIZE OF THE SAME ITEM, not a completely different item.

Please be aware that exchanges are free, so discount the price showing on our returns system for an exchange item, as this is for our internal refund process only.

We are currently working with our returns provider to streamline the pricing on their website, to make it easier for customers to understand, so please bear with us until this is changed.

Start your exchange here.

More Questions?

Please contact our support team here.

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