The Gymshark Black Friday Sale
Updated 11 days agoDELIVERY
How long will shipping take?
Your delivery timeframe will be shown at checkout.
Once your order ships, you’ll receive an email titled “Your Gymshark Order is on its way” with your tracking link.
Waiting on your tracking link? 👀
Rest assured - your tracking link is coming soon. Your order’s all set and still expected to arrive within the delivery timeframe below. Keep an eye on your emails (including your junk folder).
👉 CLICK HERE 👈
ORDERS
I've made a mistake on my order; can I change it?
Unfortunately, once an order is placed, we're unable to make any amendments. This includes:
Changing the item or size
Delivery/billing address
Adding/removing items to your order
Shipping method
Adding discounts or amending the price paid
You may be able to amend your delivery address using the courier self-service options once your order has been dispatched. Keep an eye out for an email titled "Your Gymshark Order is on its way" containing your tracking link to know which courier your order will be delivered by.
Please head to our 'I Want To Change My Order' FAQ page for more information.
*Please be aware that reaching out to us directly won't result in being able to make changes to your order.
I've changed my mind; can I cancel my order?
As much as it saddens us that you might want to cancel your order, you're able to cancel your order within the first 15-minutes by locating the order either in your confirmation email, or in your account section, and hitting the 'Cancel Order' button.
Once 15 minutes has passed the order can't be cancelled, however you can return/exchange the items once delivered.
For more info on returns, check out our 'Returns Policy’ FAQ page.
I've placed multiple orders; can I combine them?
If you have placed multiple online orders, we're unfortunately unable to combine these; each order will be dispatched separately. Keep an eye out for an email from each order titled "Your Gymshark order is on its way" containing your tracking links.
I'm missing some items in my order...
Due to stock availability within our warehouses, your online order may be dispatched in separate shipments, on different days. Don't worry, it's normal!
You'll likely receive an initial email with a tracking link for the first part of your order, then another email a few days later once the rest of your order is shipped, alongside new tracking information for your remaining items.
If an item you've ordered goes out of stock, the item will be refunded, and any remaining items will be dispatched. As always, we'll let you know of any new changes to your order by email. Please note that refunds can between 5-7 business days.
I've placed multiple orders, but only one has arrived!?
Don't worry! Due to behind the scenes operations, we don't always dispatch orders on a first in first out basis, so it may be that you're still waiting for one of your orders.
There's a chance that if you place multiple orders during the Sale, your second order may be dispatched and delivered before your first.
Rest assured, we're working to get your order(s) to you as quickly as we can - just keep an eye on your inbox for your shipment emails!
RETURNS & EXCHANGES
Can I return/exchange items from the Gymshark Sale?
You can return any unwanted items purchased in the sale up until 31st January 2026 however, there are some exceptions;
Personalised items purchased in store are non-returnable.
All Underwear & Swimwear can't be returned for hygiene reasons.
All items marked 'Final Sale' on our US & Canadian stores will not be eligible for returns, refunds, exchanges or store credit. These items will be marked 'Final Sale' on the product page and will be clearly visible at checkout. This does not affect your statutory rights.
We may not be able to accept online returns in our retail stores due to how busy we get during sale, so please use our online returns method where appropriated.
All returns or exchanges must be registered through our returns portal to ensure the process is as speedy and simple as possible.
To begin an online return, head to our How do I return my items FAQ.
*Unfortunately, exchanges are currently not available for customers who purchased via our Norway, Switzerland or Rest Of World stores.
How long will it take to receive an exchange?
Please note, any exchanges will be delivered according to current shipping delays. For more information on when to expect delivery of an exchange processed during our sale, please see the 'Shipping' section of this article.
If you opt for an exchange, stock isn't immediately reserved and it's possible that the item(s) requested are no longer available when processed. If this is the case, you'll be refunded for the item(s) back to your original payment method and we'll send you an email to confirm this.
Want to learn more about how to return or exchange your Gymshark items? Head to our 'How Do I Return My Items' page.
How long will it take to receive a refund?
Refunds for returns are processed once your return is scanned in at our warehouse. Return times back to our warehouse can vary depending on the courier returning your order and what warehouse it needs to be delivered to. Rest assured, we'll generally process your refund within 7 days of your return reaching our warehouse.
You can keep an eye on your returns tracking to see when your return is delivered back to our warehouse - You'll generally get your refund a few days after once scanned back into the warehouse.
If you reside in the US, you can avoid refund wait times by making your return via one of our Happy Returns Bars for an instant refund!
To check your countries specific refund timeframe head to our 'How Do I Return My Items' page.
SUPPORT
I still need help, can I speak to the Customer Support team?
We understand you might have a few extra questions or experience an issue during the Sale which will result in you needing to send a message to our wonderful Customer Support Team. We're here to help!
To contact us;
Open the chat widget icon in the bottom right hand corner of our FAQ page.
Include as much information about your query in your first message, and reply to any bot questions in full to allow our human agents to handle your query quickly and efficiently.
Take note of your estimated response time so you know when we'll get back to you.
Your query will then be passed to one of our human agents to be resolved ASAP!
Please note, things get super busy for us around this time of year, so if you don't receive an immediate response from us, don't panic - we'll be working round-the-clock to answer your DMs and e-mails pronto.