Support Hub

Delivery Information

Updated a month ago

Please choose your location from the dropdown below:

Delivery timeframes are a live representation at the time of ordering and are subject to change. If you've already placed an order, please check your shipping confirmation email for your specific delivery timeframe and tracking link.


Things you need to know...

  • You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse

  • All delivery timeframes start from the day after you place the order unless specified.

  • Gift Card purchases don't count towards qualifying for a free shipping threshold.

  • Unfortunately, we're unable to deliver to Military Addresses in EU countries.

  • In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us within 7 days of delivery.


Shipping exclusion list

We currently do not ship to the following places:

Afghanistan, Belarus, Burundi, Bonaire, Cambodia, Central African Republic, Cuba, Democratic Republic of Congo, Guadeloupe, Iran, Iraq, Kosovo, Lebanon, Libya, Mali, Martinique, Myanmar, Nicaragua, North Korea, Northern Marianas Islands, Oaxaca Region of Mexico, Pakistan, Réunion, Russia, Somalia, South Georgia and South Sandwich Islands, South Sudan, Sudan, Gauteng Province of South Africa, Syria, St. Barthélemy, St. Martin, St. Pierre and Miquelon, Ukraine, Venezuela, Yemen, Zimbabwe.

More Questions?

Please contact our support team here.

Share this article