Support Hub

How do I purchase a Gymshark e-gift card?

You can purchase an e-gift card from either our website or app! Our E-gift cards are not physically shipped, instead you will receive a confirmation email containing your Gift Card code which you can simply forward on to the lucky recipient.

Physical gift cards are only available to purchase at our Regent Street Store in London, UK.

So, if you are shopping for someone else but not sure what to give them, give them the gift of choice with a Gymshark gift card.

How long is a gift card valid for?

Our gift card validity depends on where in the world you are, please see our Terms and Conditions on your local store for more information.

Do I have to use the full amount in one order?

No - The amount you spend will simply be deducted from your Gift Card credit. You can then use any remaining balance on a new order you place with us.

Can I use a gift card during a sale or promotion?

Yes, go for it! A gift card can be used as a form of payment at any time.

Can I use a gift card & make a card payment on the same order?

Yes - You're able to split your payment part gift card, part credit/debit card on an order. The full available balance of the gift card will be deducted from your order total and then any remaining amount can be paid using your other chosen method of payment.

Can I use a discount code when purchasing a gift card?

Unfortunately not. We're not able to deduct the discount amount from the price of a gift card. If your order has more items than just the gift card, the discount amount will be taken off these items, but not the price of the gift card. 

I placed an order using my gift card and now want to make a return

Orders paid using split payment (part Gift Card, part other payment method) will always be refunded to the Gift Card(s) first. Any remaining balance will be paid back to the other payment method originally used, which will appear in your account within 3-5 working days.

Can I buy a gift card online for someone else?

Yes! Place the order using your details (name, & email address) and forward the e-Gift Card confirmation email to them. Alternatively, you can print off the code and give it to them this way.

Please advise them to keep hold of the gift card code, just in case they need to return anything as the refund will go back onto the gift card balance.

Can I use my gift card on all Gymshark stores?

Gift cards are only valid for the store that they are issued on. For example, a gift card purchased or issued on the UK store will only work on this store. Gift cards purchased at our Regent Street Store in London, UK, can be used at the same store or on uk.gymshark.com only.

How do I check my gift card balance?

We can help with that! All you need to do is send us your;

• Full Name

• Email Address used to purchase the gift card

• The 16 digit gift card code (we'll have emailed this to you when you originally purchased)

One of our super helpful agents can then check this for you.