Support Hub

How can I contact you?

Hopefully, you'll find the answer you need from one of the articles we have on our help centre, but if you need further support you can click the chat icon found at the bottom right of this page for a quicker response.

Please only send one message at a time. Don't worry, our team will be in contact as quickly as we can.

*Please also get in touch through only one method of contact as contacting through multiple channels for the same query may delay response times for you and other customers.

Why doesn't Gymshark have a phone number?

Gymshark does not have a call centre and we're not set up to handle high volumes of phone calls.

The Gymshark brand was built online, including our customer support. Though you may receive an automated response every once in a while, all channels are manned by human staff who are eager to help you out, quickly and efficiently.

 How do I contact Gymshark by email?

Anytime! Please send your email to support@gymshark.com

You can expect a reply within 24 hours, except during busy sale periods, which may take slightly longer.

For a faster response though, we do encourage you to click our Chat Icon at the bottom right hand corner of your screen.

What information do I need to provide you?

Be sure to include as much information as possible such as your order number (#UK123456), email address, pictures, etc. This will allow us to answer any questions you have as quickly as possible.