Pickup point delivery lets you collect your order from a convenient local location, such as a parcel locker, parcel shop, or relay point - instead of having it delivered to your home.
📦 Where is pickup point delivery available?
Pickup point options are available in the following regions. Select your region to see what's offered:
🇬🇧 United Kingdom
🇬🇧 United Kingdom
Two pickup point options are available for UK mainland orders (England, Wales, and Scotland):
24/7 InPost Collect
Estimated delivery: 5–6 days (England & Wales), 5–7 days (Scotland)
Cost: £2.99 (England & Wales), £2.99 (Scotland)
Free for orders over £50
UK mainland only
Evri Parcelshop
Estimated delivery: 5–6 days (England & Wales), 5–7 days (Scotland)
Cost: £2.99 (England & Wales), £2.99 (Scotland)
Free for orders over £50
UK mainland only
🇫🇷 France
🇫🇷 France
Relay Point
Estimated delivery: 5–7 working days
Cost: €4.99 (free for orders over €59)
Deliveries to relay points happen Tuesday – Saturday
You must show the QR code from your delivery notification email to collect your order
🇪🇸 Spain
🇪🇸 Spain
Inpost
Estimated delivery: 5–7 working days
Cost: €6.00 (free for orders over €50)
🇵🇱 Poland
🇵🇱 Poland
Inpost
Estimated delivery: 6–8 working days
Cost: €6.00 (free for orders over €75)
🇳🇱 Netherlands
🇳🇱 Netherlands
Budbee Box
Estimated delivery: 4–6 working days
Cost: €5 (free for orders over €55)
🇫🇮 Finland
🇫🇮 Finland
Budbee Box
Estimated delivery time:
Finland: 7–10 working days
You'll receive a notification with collection instructions once your parcel arrives at the pickup point.
🛒 How do I choose a pickup point at checkout?
Where available, pickup point delivery will appear as an option at checkout. Select it and, depending on your region, you may be able to choose a specific location from a map or list of nearby points.
✅ What do I need to bring to collect my order and how long do I have?
What you'll need and how long depends on your region and courier:
Region | Courier | What do you need? | Hold period |
UK | Evri | You'll need to bring a valid form of ID when collecting your order.
Valid forms of ID are listed here.
If your email address was entered incorrectly, contact Evri Customer Service. After verifying your identity, they can provide you with the authentication code or QR code needed to collect your parcel. | 10 days |
| Inpost | You can collect your parcel using the QR code sent via email or text message, with no ID required.
Alternatively, you can use the InPost app to open the locker directly without touching the screen. | 3 days |
France | Mondial Relay | To collect your order, you'll need to present the QR code included in your delivery notification. | 5 days |
Spain & Poland | Inpost | To collect your order, you'll need to present the QR code included in your delivery notification. | 3 days - can be extended through the app |
Netherlands & Finland | Budbee | To collect your parcel, you'll usually need your mobile phone and the unique 6-digit PIN or QR code sent to you by SMS or through the Budbee app. | Your parcel will be stored in the locker for 3 days. You can extend the collection period by an additional 3 days at any time using Budbee Customer Service or your tracking link.
If the parcel is not collected within the allowed time, it will be returned to the warehouse. Once returned, you’ll have 10 days to arrange a new delivery at no extra cost. |
💡 Your delivery notification email will always confirm exactly what you need to bring to collect your parcel.
📦 What happens if I don't collect in time?
If your parcel isn't collected within the hold period, it will be returned to our warehouse. If this happens, please contact our Customer Support team.
If you have any other questions about your pickup point delivery, reach out to our Customer Support team via the chat widget