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Gymshark Loyalty

Join the Gymshark Loyalty programme

Become a part of Gymshark Loyalty to earn XP and unlock exclusive rewards just by shopping, working out, or staying connected.

How it works:

  • Earn XP for activities like shopping, completing workouts, or subscribing to emails.

  • The more XP you collect, the higher your Tier level—and the better your rewards.

    Join Gymshark Loyalty

Gymshark Loyalty FAQ's

What is the Gymshark Loyalty programme?

Gymshark Loyalty is a reward system that turns your activity—like purchases and workouts—into exclusive benefits, including:

  • Early access

  • Invitations to events

  • Special discounts

The more you engage, the more XP you earn. As your XP grows, so does your Tier level and the rewards you receive.

How do I earn XP?

Here are the main ways to start building your XP:

Shop

Earn XP every time you spend on:

  • Gymshark website

  • Gymshark app

  • In-store (UK only)

Conversion rates:

  • UK: 10 XP = ÂŁ1

  • US: 8 XP = $1 USD

  • Canada: 6 XP = $1 CAD

  • Australia/NZ: 5 XP = $1 AUD

✅ Bonus: 50 XP for downloading the Gymshark app.

Share

  • Sign up for Gymshark emails: 25 XP

  • Already subscribed? Your XP will be added automatically.

Show up

  • Download the Gymshark Training App (iOS only): 25 X

  • Log workouts: 10 XP per workout (up to 5 times a week)

What are the rewards?

The higher your Tier, the more benefits you unlock. Rewards improve as you progress, and new perks are added regularly.

We're always adding new ways to earn XP when you Shop, Share and Show Up. For more details visit our Loyalty page .

What benefits do I receive as a Gymshark Loyalty member?

As a Gymshark Loyalty member, your rewards grow with you. The higher your Tier, the better the benefits.

Each time you level up, you’ll unlock more exclusive perks—think early access, special discounts, event invites, and more. And we’re just getting started.

We’re constantly adding new rewards to each Tier, so the more XP you earn, the more you’ll get out of the programme.

Ready to unlock your next benefit? Start earning XP today and level up your Loyalty.

How many points do I need to reach the next tier?

The more you show up, the more you unlock. And the further you progress through the tiers, the better benefits you’ll get.

Everyone starts at Tier 1. Here's how XP determines your level:

  • Tier 1: 0–1249 XP

  • Tier 2: 1250–2999 XP

  • Tier 3: 3000–4999 XP

  • Tier 4: 5000+ XP

Check your Tier and XP balance in your profile—tap the profile icon (bottom right on app, top right on website).

Where can I find my XP balance and tier level?

Once you've joined the Gymshark Loyalty Programme, you can easily view your XP balance and current Tier level.

Where to find it:

  • In the Gymshark App: Tap the profile icon at the bottom right.

  • On our Website: Click the profile icon at the top right.

From there, you’ll be able to see:

  • Your total XP

  • Your current Tier

  • A breakdown of how you’ve earned your points

  • How close you are to reaching the next Tier

  • Your available rewards

Can XP be redeemed?

Experience Points are not redeemable against monetary value. XP is what you earn when you shop, share and show up. Growing your XP balance unlocks new benefits and rewards based on your tier status.

Do I lose XP if I make a return?

If you return an item, we’ll deduct the XP earned from that purchase—since XP is tied to how much you spend.

But don’t worry—if that order helped you unlock a new Tier, you’ll stay in that Tier. Your status and rewards are safe, even if the XP balance adjusts.
​

When will new XP earned show in my XP Balance?

Most of the time, your newly earned XP will appear in your account within 30 minutes.

However, in some cases, it might take up to 24 hours.

🚹 Orders placed before joining the loyalty program won’t earn XP. Only purchases made after joining will count toward your XP.

Still waiting after 24 hours? Give us a shout via the chat widget—we’re happy to help.

Does XP expire?

Yes, it does. XP has a 12-month expiry date, so if you earn 25XP on January 12th, 2026, that 25XP will expire on January 12th, 2027.

Pro tip: Keep engaging to keep your progress alive and climbing.

How long do I keep my tier level status?

Once you reach a new Tier, that status is yours for 12 months.

If you don’t earn enough XP during that time to stay in your current Tier, you’ll move down to the Tier below—but you’ll always have the chance to level back up.

Can I transfer my loyalty status & XP to a new account?

Unfortunately, we’re unable to transfer your loyalty status or XP to a new account. If you create a new account with a different email, you’ll need to work your way up through the tiers again.

If I cancel my order or return my full order, can I get a new loyalty code?

Yes you can! Just reach out to our Customer Support team, who will be able to help with this.

If my code has expired, can I get a new one?

If your code has expired, we’re unable to issue a replacement one.

Have more questions?

Tap the chat widget (bottom right) and our team will take it from there.

Full Loyalty Terms & Conditions apply.

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