Our Summer sale will commence on Monday 3rd June at 3pm BST and run for a limited period of time.
We reserve the right to amend the terms & conditions of this offer during the promotional period. Please refer to our social media platforms for updates.
- There is a chance that you may experience checkout queueing when attempting to purchase, please do not refresh the page - we'll try & get you through the queue as quickly as possible.
- Adding an item to your cart, unfortunately, does not reserve the stock for your final checkout. Stock is only allocated to your order once the payment has been accepted and the order confirmed.
- Due to stock availability, we are unable to make any changes to orders once they have been placed, this includes cancellations, items, delivery & shipping addresses.
- Due to stock availability within our warehouses, your order may be despatched in separate packages. If this is the case, your package could be despatched on different working days. You will receive an email notifying you of any changes to your order as well as tracking information.
- If an item(s) you have ordered goes out of stock, the item(s) will be refunded and any remaining item(s) will be dispatched. You will be notified via email of any changes to your order(s). Refunds will take up to 3-5 working days to be processed.
- We try & dispatch orders on a 'First in first out' basis. However, due to warehouse processes we're not always able to do this. There's a chance that if you place multiple orders during the sale the oldest order may not be dispatched first.
- If you place multiple orders during the sale we cannot combine them, each order will be dispatched separately.
- Gift cards are available for purchase during the Summer Sale, but will not be offered at a discounted rate.
- Upon successfully placing an order you will be directed to an order confirmation page. If this confirmation page does not contain an order number don't worry! You will receive an Order Confirmation email within 2 hours of placing your order which will contain your order number.
- Due to the exceptional volumes of orders that we’re experiencing, orders may take an additional 7-10 working days to dispatch.
- Standard shipping will only be available during this Summer sale.
- Tracking may take up to 48 working hours to activate, once you have received your shipping confirmation email.
- Any discounts applied to products will remain the same throughout the campaign.
- Availability of sale items is subject to stock availability.
- Customer eligible for student discount can receive a further 10% off their orders via Studentbeans here.
- All orders placed during Summer Sale are eligible for an extended returns period. You have up until the 1st of August to return your item(s). If you want to know more, check out our returns policy.
- Should you need assistance during the Summer Sale; our support pages provide helpful guides.
- If you cannot find the answer you're looking for we can be contacted via the following:
Need help? Drop us a message on:
Please note, due to high volume you may received a delayed response