The United Kingdom, USA, Canada, France, Germany, Austria & Australia are currently eligible for free returns. All other countries will be subject to a returns shipping cost which may vary.
We want to offer a hassle-free returns experience with Gymshark, so you have up to 30 days to initiate your return from the moment your Gymshark order is delivered.
Follow these simple steps to print your returns label through our returns portal:
- Head to our returns portal here and hit 'Get Started'
- You will be prompted to enter your order number (e.g. #US12345) and zip code OR email address, you must enter both exactly as they appear on your order confirmation
- You will then need to select which item(s) you are returning and the reason why
- You will also need to confirm all of your original delivery information and amend if needed
- Once confirmed, you'll be able to select the method you'll be returning your order by and it will also show you your nearest drop-off point
- Finally, you'll be prompted to download your label. Simply attach it to your parcel and take it to your nearest drop-off point - some countries may require payment at your local post office
When using Doddle to return your item to Gymshark please ensure the following:
- The parcel you are returning is no larger than the following Specifications
The maximum dimensions of an Item are as follows:
Maximum Item Weight
Maximum Item Size (length + width + height)
Maximum Item Length
- The parcel contains only Gymshark products and returns labels and nothing else.
- The parcel is prepared and packed safely and carefully to protect against the ordinary risks of transport, sorting, handling and/or storage;
- The Parcel is returned via Doddle Locations only.
We can then track the return from the moment you send it, right up to when it arrives at the back with Gymshark.
Still not too sure on returns? Drop us a message!
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