Getting an error message trying to log into your account? Please check the following:
- Check you’re using the same email address you used to sign up
- On the bottom right of the main website, there is a small flag where you select which store to shop on, ensure you’re on the correct store as your login is unique to your location
- Have you just forgotten your password? Follow this link to reset your password
If all else fails, get in touch with support and we’ll look into it a little further for you!
Can you delete my Gymshark account?
We’ll be sad to see you go, but please get in touch via our contact form by hitting one of the options below and a member of the team will advise of the next steps to take.
***Due to our Blackout Campaign, we're experiencing an extremely high volume of interactions, we'll aim to get back to you as soon as we can but we appreciate your patience in the meantime as reply times are slower than usual***
Live Chat - replies within 5-10 minutes during our Blackout period
Facebook messenger - replies within 1-2 days during our Blackout period
Twitter direct message - replies within 1-2 days during our Blackout period
Email - replies within 3-4 days during our Blackout period