Hopefully, you'll find the answer you need from one of the articles we have on our help centre, but if you need a little help or just want to stop by and say hello, follow any one of the links below to get in touch.
Please get in touch through only one method of contact as contacting through multiple channels may delay response times for other customers.
Opening Hours (UK time):
Monday to Friday - 24 hours a day
Saturday - 0900 to 1700
Sunday - 1000 to 1600
***Due to our Blackout Campaign, we're experiencing an extremely high volume of interactions, we'll aim to get back to you as soon as we can but we appreciate your patience in the meantime as reply times are slower than usual***
Live Chat - replies within 5-10 minutes during our Blackout period
Facebook messenger - replies within 1-2 days during our Blackout period
Twitter direct message - replies within 1-2 days during our Blackout period
Email - replies within 3-4 days during our Blackout period
Why doesn't Gymshark have a phone number!?
Gymshark does not have a call centre and we're not set up to handle high volumes of phone calls.
The Gymshark brand was built online, including our customer support. Though you may receive an automated response every once in a while, all channels are manned by human staff who are eager to help you out, quickly and efficiently.