Depending on the service you've chosen to use to return your item(s), it can usually take up to 10 working days (excluding weekends & public holidays) to be delivered and processed by our returns team.
We'll be in touch by email once the return has been processed to confirm your refund.
Depending on the service & country you're returning your item(s) with, it can take between 5-7 working days (excluding weekends & public holidays) to be delivered and processed by our returns team, we will notify you by email once this has been processed.
If your return is marked as delivered, sit tight, our returns team will be in touch to confirm your refund ASAP!
Live Chat - instant reply (within business hours)
Facebook messenger - replies within 24 hours
Twitter direct message - replies 24 hours
Email - replies within 2-3 days