What is your Returns Policy?
Country-Specific Returns Information: Click here!
**Please Note: Orders placed between 12th November and 24th December 2019 are eligible for extended returns, which is until the 31st of January 2020**
- Products must be returned within 30 days of receiving your order (excluding Christmas orders, as mentioned above).
- Products must be unworn and unwashed with all tags still attached.
- Women’s underwear and swimwear can only be returned if the hygiene seal is still intact.
- Men’s underwear and swimwear can’t be returned for hygiene reasons.
- Socks can be returned if they are sealed in their original packaging.
- We only offer refunds. Exchanges are not part of our returns policy.
- For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.
- Orders placed separately cannot be returned as one. Combining orders will slow down the refund process!
Pop-Up Stores Returns Policy
Products purchased from a Gymshark event will be refunded with store credit in the full amount. We don’t provide cash refunds for products purchased at events. If you wish to return something from a pop-up store please contact Customer Support.