What is your Returns Policy?
Country-Specific Returns Information: Click here!
Orders placed before Christmas can be returned until 31st January
- Products must be returned within 30 days of receiving your order.
- Products must be unworn and unwashed with all tags still attached.
- Women’s underwear and swimwear can only be returned if the hygiene seal is still intact.
- Men’s underwear and swimwear can’t be returned for hygiene reasons.
- Socks can be returned if they are sealed in their original packaging.
- We only offer refunds. Exchanges are not part of our returns policy.
- For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.
- Orders placed separately cannot be returned as one. Combining orders will slow down the refund process!
Pop-Up Stores Returns Policy
Products purchased from a Gymshark event will be refunded with store credit in the full amount. We don’t provide cash refunds for products purchased at events. If you wish to return something from a pop-up store please contact Customer Support.