Received a faulty item? Click here!
Please do not return any damaged goods unless advised by a member of our support team, it may result in a slower resolution time.
Need to return something? Click here!
Let’s face it, returns can be a bit of a nuisance. You’ve ordered something, and now you’ve got to send it back. Yawn. But don’t panic, here at Gymshark we’ve worked hard to ensure this process is as seamless as possible.
Gymshark Return Policy
- Something not right? No problem. Let us know within 30 days of delivery and we’ll get it straightened out.
- Gymshark currently does not offer exchanges - just refunds!
- Item(s) must be unworn & unwashed. You know what we mean guys; keep it free of stains and signs of wear.
- We cannot accept underwear & socks for hygiene reasons - no exceptions
- All items are thoroughly inspected before any action is taken
Orders placed separately cannot be returned as one. Combining orders will slow down the refund process!
All returns must be registered through our returns portal, ReBOUND. This is to ensure the returns process is as speedy and simple as possible. Don’t forget to include your ‘keep me safe inside’ label which you’ll find in your package!
If you need more information on registering your return through ReBOUND, please click here.
Pop-up store returns policy
- Any items purchased from a Gymshark event (i.e. pop-up store) cannot be returned for a cash refund. Store credit will be issued for the full amount of the item(s) returned.
Still not sure on our returns policy? Drop us a message!
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