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- Items must be returned within 30 days from the day you've received your order, transit times are not included within this time
- Gymshark currently does not offer exchanges, a refund against your original payment method will be processed upon receiving your return. If you wish to receive a different size, you'll need to place a new order via the website.
- Item must be unworn & unwashed (no distinct odours, blemishes, signs of wear etc.) Any items found to be in poor condition will be returned back to you
- We cannot accept underwear, swimwear & socks for hygiene reasons - no exceptions
- Items covered in animal/human hair will not be accepted
- All items are thoroughly inspected before any action is taken
- For single item orders that are returned, we will refund the total value of the order, inclusive of your original shipping costs - your returns cost is non-refundable
- For multiple item orders, we will only refund the value of the item(s) returned, excluding shipping costs.
- If multiple item orders are returned in their entirety, we will refund the total value, including your original shipping cost - your returns cost is non-refundable
- Orders placed separately (unique reference numbers), must be returned separately. Combining orders being returned in one package will significantly slow down refund processing speed.
- Where applicable, item(s) being returned must be registered through our returns portal, ReBound. Following this process will ensure your refund is processed as quickly as possible.
- If returns are not raised through ReBound, please note processing refunds may take longer than 5 working days. Please keep a copy of any postage receipts and necessary tracking information as proof of return.
- Any items purchased from a Gymshark event (i.e. pop-up store) cannot be returned for a cash refund. Store credit will be issued for the full amount of the item(s) returned
If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.
Still not sure on our returns policy? Drop us a message!
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