- We are unable to deliver on public holidays, any orders placed on a public holiday will be dispatched the following working day
- A signature is not required for UK deliveries. You can request for your parcel to be left with your neighbour, or in a safe place!
- All parcels are sent on a fully trackable service which you can track by following the ‘view order’ button in your shipping confirmation email.
UK Next Day Delivery
- Next day delivery is only available Monday – Saturday. Please note, if you place an order on Sunday for next day delivery, this will be delivered in 2 working days.
- The cut-off for next day delivery between Monday - Friday is 18:00. The cut off for next day delivery on Saturday is 12:00.
- Next day delivery is free for orders with the value of £50 or above - gift cards are not counted towards the order total.
UK Standard Delivery
- Standard Delivery will arrive within 2 working days from when you submit your order and is available Monday – Saturday.
- Standard Delivery is free above £35
*In the unlikely event that you do not receive your order after the stated delivery timeframe, please contact us immediately and no longer than 7 working days.*
- * The following postcodes may take an additional working day to arrive:
AB31, AB33, AB34, AB35, AB36, AB37, AB38, AB43, AB44, AB45, AB52, AB53, AB54, AB55, AB56, CA6, CA7, CA8, CA10, DG13, DG7, DG9, FK17, FK18, FK19, FK20, FK21, G83, G84, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IV13, IV2, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV52, IV53, IV54, IV55, IV56, IV63, KA27, KA28, KW1, KW11, KW12, KW13, KW14, KW15, KW16, KW17, KW2, KW3, KW5, KW6, KW7, KW8, KW9, LA22, LA8, NE66, NE67, NE69, NE70, NE71, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, PH10, PH11, PH12, PH13, PH14, PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH3, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH4, PH40, PH41, PH42, PH43, PH5, PH50, TD9, TR21, TR22, TR23, TR24, TR25, W1C.