How do I contact Gymshark Support?
We're here to help.
If you have a question about your order, delivery, returns, products, or anything else Gymshark-related, the quickest way to get in touch is through our chat widget, located in the bottom-right corner of this page.
Using our chat widget
Getting support is simple:
Click the icon in the chat widget on the right-hand side of the page.
Select Send us a message.
Our AI agent will help you with your query and may be able to resolve it straight away.
If you need further support, you'll be connected with a member of our team.
To help us assist you as quickly as possible, please only start one conversation per issue. Contacting us through multiple channels about the same query can cause response delays.
Our chat widget is available 24/7, and you'll always be connected with a human team member if additional support is required.
Email support
If you'd prefer to email us, you can reach our Support team at support@gymshark.com.
To help us investigate and resolve your query quickly, please include:
Your order number (for example, #UK123456)
The email address used to place the order
A clear description of the issue
Any relevant photos or screenshots
We aim to respond within 24 to 48 hours, although response times may be slightly longer during busy periods.
Why doesn't Gymshark have a phone number?
Gymshark Support is provided entirely online, and we don't operate a call centre.
By offering support through chat and email, we're able to assist customers more efficiently and ensure all conversations are properly tracked and resolved.
If you need help, simply start a chat with us and we'll be happy to assist.