Support Hub


Updated a month ago

What is Klarna?

Klarna is a payment provider for the US and some European countries. It allows you to order different sizes, items, and only pay for what you love.

Why choose Klarna?

Try before you buy and get up to 30 days to pay for your order in the US and UK, or pay within 14 days if you're ordering from Norway, Denmark, Sweden, Finland or Germany.


For UK customers you can split the cost into 3 interest free installments. That’s one part-payment at purchase, and two further payments at 30 and 60 days.

Our US customers can spread the cost into 4 interest free installments. Each installment is charged every 2 weeks.

Who can use Klarna?

Klarna is available on the following Gymshark webstores:

  • UK

  • USA

  • Germany

  • Norway

  • Sweden

  • Denmark

  • Finland

Does Klarna impact my credit score?

Klarna may run a soft credit search that does not affect a customers credit score and is only visible on your credit file by you and Klarna.

Neither Klarna nor Gymshark run credit searches that could impact your credit rating.

This includes at the point of application, if a payment is missed, or if the outstanding balance enters a debt collection stage.

Is there anything else I should know?

In the UK you must be 18+ to use this credit offer. Klarna uses soft searches with credit reference agencies. These do not affect your credit rating. Missed payments can affect your ability to use Klarna. Pay in 3 installments, complete terms. Pay later, complete terms

See US payment terms. A higher initial payment may be required for some consumers. CA residents: Loans made or arranged pursuant to a California Finance Lenders Law License. Order anything and pay in interest-free installments.

Late payment fees will apply. If you'd like more information on this then contact Klarna Support. 

*You must be 18 or over, have a residential address and a bank account

If you've got any more questions about Klarna click here.

More Questions?

Please contact our support team here.

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