When your order has been shipped, you will receive a shipping confirmation email from us containing all of your tracking details and a link which you can follow to track your order.
United Kingdom Standard Shipping (3-5 Days)
All packages dispatched on a standard shipping service in the UK are sent via Royal Mail. You are able to track your order on the Royal Mail website through the link in your shipping confirmation email. If you cannot find this link, you can track your order here.
If a delivery is attempted but fails, you will need to contact Royal Mail directly to rearrange your delivery.
USA Standard Shipping (7-14 Days)
Orders sent are sent with Royal Mail here in the UK. Once it reaches the United States, your parcel is then passed to USPS (United States Postal Service) - you will be able to use the tracking number you receive in your shipping confirmation email on the USPS website to track your parcel in more depth.
Chicago, USA - Customs
Any parcel which is shipped through Chicago will be subject to a longer customs process, so it may be delayed by up to 10 days so don't be too alarmed if you have not seen any tracking movement for a few days. The process is put in place by the USPS Chicago Hub and cannot be controlled by Gymshark.
Canada Standard Shipping (7-14 Days)
Once your parcel reaches Canada, Canada Post will be delivering your parcel. You are able to track your parcel's progress here.
All shipments heading to Canada may also be subject to customs & duties fees, find out more here.
Australia Standard Shipping (7-14 Days)
Once your parcel reaches Australia, it is then passed to Australia Post - you will be able to use the tracking number you receive in your shipping confirmation email on the Australia Post website to track your parcel in more depth
If you're still a little concerned about the whereabouts of your parcel, contact us here and one of the team will be happy to help.