UK Returns - click here!
US & Canada Returns - click here!
International Returns - click here!
Norway, Sweden, Denmark & Finland - Returns - click here!
Received a faulty item? click here!
Download a returns form - click here!
Our returns period has been extended up until January 31st 2018
Gymshark offers a hassle-free experience with returns, click here to start your return
- Item must be returned within 30 days from the day you've received your order, transit times are not included within this time
- Gymshark currently does not offer exchanges, a refund against your original payment method will be processed upon receiving your return. If you wish to receive a different size, you'll need to place a new order via the website.
- Item must be unworn & unwashed (no distinct odours, blemishes, signs of wear etc.) Any items found to be in poor condition will be returned back to you
- We cannot accept underwear or socks for hygiene reasons - no exceptions
- Items covered in animal/human hair will not be accepted
- All items are thoroughly inspected before any action is taken
- Returns can take up to 7 days to process, so don't be alarmed if you've tracked your return as delivered but haven't heard from us yet
- Any items bought in conjunction with a offer (e.g. 2 t-shirts for £XX) can only be returned to exchange for a like-for-like item, unless all items in included in the offer are returned
- The returned parcel is the customers responsibility up until Gymshark has acknowledged that the package has been received into our warehouse
- Our returns address is: Gymshark Returns, Unit 11D, Marston Park, Swindon, SN3 4WB, United Kingdom
Any returns received without a returns form included in the package will be refunded for the full amount.
If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.
Any items purchased at an exhibition can only be returned for a like-for-like product or store credit, we will not be able to provide a cash refund.