UK Returns - click here!
International Returns - click here!
Norway, Sweden, Denmark & Finland - Returns - click here!
Received a faulty item? click here!
Download a returns form - click here!
When you receive your package, you'll receive a returns form included inside with all information needed to make your return.
- Item must be returned within 30 days from the day you've received your order, transit times are not included within this time
- Gymshark currently does not offer exchanges. Any returns can be returned for a cash refund or store credit. If you opt for store credit, we will offer the full amount of the item(s) returned + the cost of express shipping + 10% then we’ll round the store credit up to the nearest 5.
Store credit option only available for orders purchased after 25/9/2017
- Item(s) must be sent back with the returns form included in the package. Any returns sent back without this form may not be processed
- Item must be unworn & unwashed (no distinct odours, blemishes, signs of wear etc.) Any items found to be in poor condition will be returned back to you
- We cannot accept underwear or socks for hygiene reasons - no exceptions
- Items covered in animal/human hair will not be accepted
- All items are thoroughly inspected before any action is taken
- Returns can take up to 7 days to process, so don't be alarmed if you've tracked your return as delivered but haven't heard from us yet
- Any items bought in conjunction with a offer (e.g. 2 t-shirts for £XX) can only be returned to exchange for a like-for-like item, unless all items in included in the offer are returned
- The returned parcel is the customers responsibility up until Gymshark has acknowledged that the package has been received into our warehouse
- Our returns address is: Gymshark Returns, Unit 11D, Marston Park, Swindon, SN3 4WB, United Kingdom
Any returns received without a returns form included in the package will be refunded for the full amount.
If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.
Any items purchased at an exhibition can only be returned for a like-for-like product or store credit, we will not be able to provide a cash refund.