UK Returns - click here!
US & Canada Returns - click here!
Norway, Sweden, Denmark & Finland - Returns - click here!
Received a faulty item? click here!
We now have a much easier returns process for all Gymshark customers. Follow these simple steps to acquire and print your returns label:
- Head to our new returns portal here and hit 'Get Started'
- You will be prompted to enter your order number (e.g. #EU12345) and zip code, you must enter both numbers exactly as they appear on your order confirmation
- Your order will then appear and you will need to select which item(s) you are returning and the reason for your return
- You will also need to confirm all of your original delivery information and amend if needed
- Once confirmed, you'll be able to select the label you require to return your order it will also show you your nearest drop-off point - you are liable for the cost of returning orders
- Finally, you'll be prompted to download your label. Simply attach it to your parcel and take it to your nearest drop-off point.
We can then track the return from the moment you post it, right up to when it arrives at the Gymshark warehouse in the UK.